Supplier Home ›› FAQs

FAQs

  1. Can I see some example websites?

    2. Yes. You can see both example and live sites here

  2. How do I submit or change my catalog?

    3. SAGE accepts electronic catalog page images as well as electronic product images. If you do not have electronic images, we also can create images from your paper catalog. However, electronic images will provide the best quality. Click here for more information on electronic specifications.

  3. I can't log on because I don't know my user name and password, who can help?

    4. Contact Customer Service to request this information.

  4. When does my membership expire?

    5. Contact your Account Executive or our Customer Service Department.

  5. Where can I email updates to my catalog?

    6. Email all of your catalog updates to supplierupdates@SAGEworld.com.

  6. What format does my catalog and product images need to be in?

    7. See our Electronic Image Specifications for supplier catalogs

  7. How do I install the SAGE Supplier Center?

    8. Installing the SAGE Supplier Center is simple. The SAGE Supplier Center gives SAGE Advantage supplier members the ability to access a variety of tools, including reviewing, updating and verifying supplier profiles and catalogs in real-time. For further instructions click here.

  8. How do I view my products that are listed on SAGE Online?

    9. Advantage Members can view their products via the SAGE Supplier Center. For suppliers who are listed complimentary you must go to www.checkmyproducts.com. Click on Search and enter you SAGE # in the, "Our Item #" field.

  9. How do I verify my products in the SAGE Supplier Center?

    10. You must be an Advantage Member to be able to verify your products. If you want to become an Advantage Member click here. If you are current an Advantage Member click here for further instructions on how to verify your products.

  10. What is order tracking?

    11. Suppliers are able to upload order tracking information for distributor access from within SAGE Online. Thousands of distributors already using SAGE Online will be able to easily check the current status of their supplier orders and even schedule alerts when the status changes. Suppliers may also upload order tracking information in real-time using SAGE's innovative XML application programming interface. If you are an Advantage Member and would like to include your order tracking information in SAGE Online FREE please contact your Account Executive.

  11. What is the cost to have my products on distributors' websites?

    12. Your products are being seen on distributors' website free of charge through SAGE PromoSearch. If you would like additional exposure on distributors' websites click here for more information on SAGE Signature Stores.

  12. How many distributor users?

    13. There are approximately 40,000 SAGE users.

  13. What are the top ways that distributors search for products?

    14. The three top ways that distributor's search for products is product category, product keyword, and Verified by Supplier products.

  14. How can I get listed in SAGE?

    15. You will need to complete the New Supplier Application. Click here for more information.

  15. What does "Verified" mean?

    16. Verified means a supplier went into the SAGE Supplier Center and verified the accuracy of their products, information and pricing. Once a supplier verifies the accuracy of the information, when a distributor views any of your products, they will see a "Verified by Supplier" icon to confirm that the information is current.

  16. What is an Advantage Membership and what does it do for me?

    17. The SAGE Supplier Advantage Membership allows your company to take advantage of all opportunities that SAGE has to offer. SAGE will help increase your sales with our powerful marketing and advertising opportunities directed to the distributor and the end user. Supplier Advantage Membership also gives you control of your product information by allowing you access through the SAGE Supplier Center where you can update your product information as well as verify it.

  17. How do I upload my banner artwork?

    18. Login to www.SAGEmember.com, click the Support tab then choose the Tutorial button. Here you will find our online tutorial called 'Setting Up Online Ads' that will walk you though how to set up and upload your electronic banner ads in the SAGE Supplier Center.

  18. What tradeshows do you have?

    19. Through the SAGE Tradeshow Management Services (STMS) SAGE produces and manages many tradeshows for the promotional products industry including the SAGE Show, SAGE Showcase, PPAF Expo, AzPPA Expo and the PAPPA Fall Expo.

  19. Do you have "Pay for Placement"?

    20. SAGE does not offer pay for placement but if you upgrade to our SAGE Advantage Membership you can take advantage of our search results featured product position.